Oops, I Became a Manager: Managing the Veterinary Hospital Team by Finding Unicorns (The Oops Management Series)

Gold Medal Winner for Business in Reader’s Favorite Were you just thrown into a leadership role? Did you “oops” your way into a management position? This book is for you. Oops, I Became a Manager,” is a must-read if you want to develop your skills as a veterinary leader and build happy, cohesive teams. Oops, I Became a Manager,” is a veterinary hospital management book focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. If you are new to a leadership role or have been in one for some time, this book will help you: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the “it’s just a job” mindset to “this is my career and team” Learn to delegate and set boundaries If you’re a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you will find something that helps you develop unicorn teams. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author of the best-selling and gold medal winning book, ” Oops, I Became a Manager ” and author of “Oops, My Team is Toxic.” Amy has dedicated her career to pushing workplaces to create healthier, happier environments.